FAQs

Frequently Asked Questions:

Q: How Long Does Shipping Take?

A: Shipping normally takes 1 - 3 days from Order. If you order has not arrived within this time please let us know via: hello@bestmusic.ie. Please be sure to have your order number ready. Also note, orders on weekends will ship the next working day.

Q: Can we visit your store?

A: You are always welcome to our store but some items we ship from a Warehouse which is not open to the public

Q: Can I return an Item?

A: Of course! All items can be returned within 28 days. Please get in touch to let us know the reason for return and we will give you the details to return your item.

Q: How does shipping work?

A: Any purchases above €199 are free within Ireland. Some items will ship in separate parcels but you will be given two tracking numbers. Large items like Digital Pianos require one or more people available to receive it (They are heavy!)

Q: Where are you based?

A: BestMusic.ie is Based in Blanchardstown, Dublin. We are an Irish owned and operated company. 

Can't find the answer? E-mail us on: Hello@bestmusic.ie or call Us: 01 810 3504